General rental conditions
DOCUMENTS NECESSARY FOR THE VEHICLE RENTAL:
Individual person:
- valid ID card or passport
- Driving licence (held for a minimum 2 years)
- Valid third document (credit/debit card)
- Minimal age of the driver is 23 years
Vehicle booking
A vehicle can be booked by filling the booking form following by each of the vehicles or in the booking section on our website. After you send out a filled form, you will receive a confirmation email that your booking was accepted, consequently, you will also receive a price offer for the car rental.
Travelling abroad
It is allowed to travel abroad with our rented cars within the EU countries, HOWEVER if you are willing to travel abroad in our vehicle, you need to receive a written approval from AUTO-RENTAL s.r.o. company, which will allow and confirm this in your contract.
One-way car rental
After the end of rental period and returning the rented car in a different branch or different seat of AUTO-RENTAL s.r.o. rental company, we will charge you a fee for a one-way vehicle rental. The amount of the fee depends on the distance between the branches or the place where the car was rented and place where it was returned after the end of the rental period. To get information about the exact amount of the fee, please contact any branch of our car rental company.
Driving fuels
We have SAME TO SAME policy.
Minimum vehicle rental period and rent time
Minimal vehicle rental period is 1 day/24 hours. One day rental means 24 hours from the time when the vehicle was taken over. Tolerated time for returning of the vehicle is 60 minutes after the expiration of the rental period. If the vehicle is returned later than this time, another rent day is added to the rental period automatically.
Weekend vehicle rent
You can rent our vehicles for the weekend for a budget price. Advantageous weekend vehicle rentals starts on Friday, from 10.00 AM and ends on Monday, 10.00 AM. Weekend rentals includes only vehicles which are not on promotion.
Pick up/ return of the vehicle out of the working hours
You can rent the vehicle or return it also out of car rental company working hours and also during weekends and holidays. For that, we will charge you a single fee. You can find the list of the fees HERE.
Participation of the driver on vehicle damage
Standard participation on the car damage ( Collision Damage waiver CDW ) of rented vehicle during a car accident or when the vehicle is stolen is €170 / 5% or €300 /10%, based on the category of the rented vehicle or agreed rental conditions. If full extra insurance bough in AUTO-RENTAL is applied the CDW is is €0, 0%. For each damage on the vehicle, i.e. damage of exterior or interior of the vehicle during the rental period, we will charge you also a administration fee for the processing of the damage, which amount depends on the range and seriousness of the damage, up to the amount of the CDW. All other details are specified in the business terms and conditions of the AUTO-RENTAL s.r.o. company.
Payment terms
Payment for the car rental is made by credit/debit card, however, in specific occasions after agreement in advance, it is possible to pay also in cash. The client pays the car rental fee for the vehicle and returnable security deposit, that varies based on the type of the vehicle. The security deposit is considered as a participation in case of accident or damage caused by the Lessee. When the vehicle is returned without any damage, the security deposit will be returned in the full amount. In case of payment by the credit card, the Lessee pays the rental fee and the returnable security deposit, which will be blocked on his bank account (to block the security deposit is not possible to use debit card type of VISA ELEKTRON and MAESTRO). After the returning of the undamaged vehicle, the blocked security deposit is released.
Rental of the vehicle with the driver
Our company also offers a possibility to rent a vehicle with the professional driver. To get more information about this service and relevant fees related to the service, please contact any branch of our car rental company.
Insurance coverage and protection against the vehicle theft
Our vehicles are insured against damages with the full coverage and are also protected against theft, however, if you use the rented vehicle to commit a crime or if you use the rented vehicle out of negligence (after the drugs, alcohol or other narcotics abuse) and subsequently the vehicle has been damaged and a cas fortuit happened, the customer is fully responsible for the damages on the vehicle and for the damages caused to the third party. The customer is obliged always and at all events to secure the vehicle against theft using all available security devices. It is prohibited to keep the documents and the car keys in the vehicle when the Lessee is not present in it. Lessee is fully responsible for all damages cause by the breach of the above mentioned. The full version of the terms and conditions is available within all branches of our car rental company AUTO-RENTAL s.r.o. and it is also a part of the rental contract of the vehicle.
The opening hours of our company is 365 days a years, during work days from 8.00-20.00 , during weekends and holidays from 10.00-18.00, during other time after individual agreement. All the the prices in our price list are final, full insurance cover in European Union, winter and summer tires, Slovak highway fee, full repair service and maintance of the vehicle. There are no aditional (hidden) fees charged.